About Bartons

Can you tell me the history of Bartons?
OLD NEW YORK, CIRCA 1938. Viennese chocolatier Stephen Klein arrives in Manhattan with a suitcase full of recipes and a dream. Read more...

Are Bartons products kosher?
Almost all Bartons products are certified kosher - dairy.

Does Bartons provide factory tours?
No, we do not offer public tours of our manufacturing facility.

Can I buy Bartons products in stores?
Click here to find out which stores carry our products.

Ordering and Shipping

Can Bartons ship chocolate during warm weather or warmer parts of the United States like Florida and California?
Please click here to learn about our Shipping procedures.

Can Bartons ship orders to destinations outside the United States?
No, Bartons ships orders anywhere within the continental 48 states only.

Does Bartons offer same day shipping?
Yes, in most cases same day shipping is available. Please click here to read up on our Shipping Info.

What happens to orders placed after 2pm Atlantic Standard Time?
Please note that if you place an order after 2pm AST time and select 'Next Day Shipping', your order will be processed the following business day.

What shipping carriers does Bartons use?
UPS.

Order Tracking

Will I receive an order confirmation?
Yes, you will receive an order confirmation email once you've created an account and completed the order process by checking out and validating the payment via PayPal.

Will I receive a shipping confirmation?
Yes, you will receive a shipping confirmation email with a UPS tracking number.

Can I create an account after I start placing my order?
Yes, you may add items to the shopping cart and create an account while building your order but you must create an account before completing your order and checking out.

About Bartons Chocolate

What is the shelf life of Bartons products?
It varies by product but the Best Before date is normally on the package.

Does Bartons send samples to customers?
No.

Can you refridgerate chocolate?
Yes, but it can turn a whitish color after it comes out of the fridge.This whitish color is known as sugar bloom. Basically sugar bloom is from condensation dissolving the sugar on the surface of the chocolate. When dissolved sugar dries it leaves the whitish color.

Can chocolate be frozen?
Yes, but when it thaws it will likely turn a whitish color. This whitish color is known as sugar bloom. Basically sugar bloom is from condensation dissolving the sugar on the surface of the chocolate. When dissolved sugar dries it leaves the whitish color.

What is the cocoa content of Bartons chocolate?
It varies depending on the product.

Is chocolate with higher cacao content "darker"?
Color is not an accurate way to determine cocoa content since many variables can affect color. In some cases, a darker colored chocolate may actually be lower in cocoa content than a lighter colored one.

What sweetener is used in the sugar free Bartons products?
No sugar free products at this time. Typically, Maltitol is used as a sweetener for sugar free items.

Miscellaneous
How can I sell Bartons products in my store?
Get in touch with our sales representative by emailing sales@bartonscandy.com

Does Bartons have recipes using their products?
Yes! Click here to visit our recipe section.